Frequently Asked Questions
Have questions? We’ve assembled some of the most frequently asked questions from our customers. Use the menu above to filter between questions about our cabinet doors and drawer fronts, questions about our drawer boxes, questions about placing an order, and other questions about delivery time, product returns, our warranty, and how we use your personal info.
Questions About Our Cabinet Doors and Drawer Fronts:
What is the difference between cabinet door styles?
Please use the images below to help you to determine which of our cabinet door styles you prefer.
Are there minimum or maximum sizes that cabinet doors can be built?
The minimum width we will manufacture a cabinet door is 6 inches for flat-panel cabinet doors and 8 inches for raised-panel cabinet doors. The maximum height we will manufacture cabinet doors is 60 inches. The maximum width is 24 inches. A crosspiece is added to all doors over 42 inches in height (double panel door). On doors over 36 inches tall, a warpage of less than â…› inch is within tolerances.
To ensure my cabinet doors and drawer fronts are built to the correct size, how should I measure and record my cabinet door dimensions?
For a complete and detailed explanation of how to measure and record your cabinet door and drawer front dimensions, please see our measuring guide.
What steps do I need to take to prepare my unfinished cabinet doors and drawer fronts prior to staining them?
Your cabinet doors and drawer fronts are sanded to 180 grit prior to shipping. We recommend giving your doors and drawer fronts a “quick once over” upon receipt to remove any marring from shipping. Our cabinet doors and drawer fronts are constructed from raw wood. Care must be taken to keep them dry and clean. Left exposed, these products can absorb moisture and require re-sanding.
What quality of wood do you use for your cabinet doors and drawer fronts?
Our cabinet doors and drawer fronts are made using only the finest select grade woods. For oak cabinet doors or drawer fronts, we use Northern Red Oak, selected for color uniformity. For maple cabinet doors or drawer fronts, we use White Hard Maple, chosen for whiteness and uniformity of color. For cherry cabinet doors and drawer fronts, we use select grade Cherry with a 96% minimum of heartwood on the front side. (Please note that we give great effort towards matching the degree of heartwood on the front side of the unfinished cabinet doors and drawer fronts in your order). Paint-grade Maple and Birch cabinet doors and drawer fronts are not uniform in color and are intended to be painted. Flat-panel doors use quarter-inch Maple, Oak, or Cherry plywood panels. Please note that veneers may accept stain differently than the solid wood frames. For a complete listing of door styles available for our custom cabinet doors, please see our product catalog.
Questions About Our Drawer Boxes:
Are there minimum or maximum sizes that dovetail drawer boxes and roll-out trays can be built?
The maximum height we will manufacture dovetail drawers and rollouts is 20 inches. While we will build dovetail drawers or rollouts with a height of less than 2 inches, we do not advise it. We do not have a minimum or maximum width or depth for dovetail drawers and rollout trays.
To ensure my dovetail drawer boxes and pull-out trays are built to the correct size, how should I measure and record my sizes?
For a complete and detailed explanation of how to measure and record your dovetail drawer box dimensions, please see our measuring guide.
If I order my dovetail drawer boxes and pull-out trays unassembled, what will be involved once I receive them?
Your dovetail drawer boxes and pull-out trays are shipped sanded to 120 grit and ready for your assembly. You will need to apply glue to the dovetails, assemble the box, then sand and finish to your satisfaction. The majority of our customers order their dovetail drawer boxes assembled, sanded and finished with a 2-coat clear lacquer prior to shipping.
What quality of wood is used for your dovetail drawer boxes, pull-out trays, and rollouts?
Our dovetail drawers, pull-out trays, and rollouts are made using only select grade woods, including Northern Red Oak, White Oak, White Hard Maple, Brown Soft Maple, Select-Grade Cherry, Walnut, Mahogany, Birch, and Aromatic Cedar.
Questions About Placing an Order:
Will there be shipping charges or taxes added to my order?
For orders totaling $500.00 or more, shipping within the continental US is included. For orders totaling under $499.00, an additional $30.00 flat fee will be added. Further charges may be added for shipping outside of the continental US.
If your dovetail drawers are shipped to a location within the state of Wisconsin, you will also be charged the applicable sales tax on your order. On orders shipped to locations outside the state of Wisconsin, sales tax has not been collected and you will be expected to follow the laws and regulations of your location.
Can I cancel an order?
As each order is custom built for the customer, the customer will remain obligated for any and all orders placed.
Can I change or add on to my order?
You can make changes or additions to your order within 24 hours of when the original order was placed. Changes must be made via telephone with a representative of Amish Cabinet Doors. Please note that add-ons may not be shipped with your original order.
How do you create a price quote?
In order to generate a price quote, you will need to go through the purchasing process and configure the product you are quoting. Once you add the item to the cart you will see the price of the item(s) in the cart.
Other Questions:
After ordering, when can I expect delivery of my product?
Your order will be filled and shipped within 20 working days. The actual delivery could add another week before receipt. However, if you require your order sooner, we offer expedited building and shipping choices. For an additional fee (calculated for you on our website), we can give your order priority and build and ship your order in either 7 or 12 working days.
What is your policy for returns and damage caused during shipping?
It is the policy of Amish Cabinet Doors not to accept any returns on custom cabinet doors or other products, nor issue credit. Amish Cabinet Doors is not responsible for damages incurred during shipping. As a precautionary measure, we suggest inspecting your merchandise prior to accepting delivery. Note any damage, or suspected damage, on the shipper’s form. To file a claim, call the shipper and request a claim form. Make sure to keep the damaged goods and shipping materials for the shipper’s inspection.
What is your warranty?
At Amish Cabinet Doors, we stand by our craftsmanship and offer a guarantee that all cabinet doors will meet the exact specifications noted in your order. Mineral streaks, color variations, grain patterns, and all other natural characteristics of the hardwood used in the construction of your custom cabinet doors are not considered defects. Amish Cabinet Doors’ tolerances (due to the nature of wood) allow for some contraction and expansion of the cabinet door. As the wood in unfinished cabinets reacts in accordance with its environment, Amish Cabinet Doors is not liable for damages caused by negligence or improper storage, finishing, handling, assembling, or installation, by any person. It is our advice that your cabinet doors and/or drawer fronts be finished within two weeks of receiving your order.
What do you do with the personal information I provide when placing my order?
Any information you provide for ordering is used solely for that purpose. We do not sell or share any of your personal information.